The Self-Monitoring Analytics Reporting Technology (SMART) Lock-up project is collaboration between the Royal Malaysian Police (PDRM) and MIMOS to address critical issues such as mortality and health of inmates during remand. This is an integrated lock-up management system employing video analytics, wireless communications, systems integrity and business intelligence. The lock-up facility is fully equipped with surveillance cameras, and videos are captured from the cameras and fed through the analytics system for detection of suspicious behaviours. Any events triggered will alert security personnel at the control centre and officers-in-charge at the lock-up area. Overall, SMART enables total situational awareness and provides lock-up officers with vital real-time information for effective situation management.
Among the many challenges faced by PDRM lock-up facilities using conventional surveillance is that there is an over-reliance on officers to monitor inmates by sight and CCTV monitors continuously. One of the major problems with conventional cameras is they have to be close to clearly identify individual inmates but placing cameras close in a prison environment is difficult and impractical in that cameras can be damaged or covered.
Furthermore, a need may arise to protect PDRM against false accusations about an officer’s actions or about another inmate. Therefore, irrefutable video evidence can help PDRM against false claims. Another area is the possibility of inmate unrest; major inmate unrest in particular can lead to destructive and disruptive consequences. By closely monitoring inmate activity, corrections officers can increase their level of control and react in real time to situations before escalation.
Also, lock-ups could also be a place where inmates smuggle in contraband, cell phones or drugs, and this can be observed with a smart video system in place. The system can also monitor the compliance of officers and their treatment of inmates, as well as record officers who may or may not be performing their jobs effectively.
SMART Lock-up provides five key features, namely advanced video analytics that highlight occurrences of unusual activities and suspicious events with wide angle capabilities to cover the entire area under surveillance; a wireless system that enables sharing of situational awareness; 3D location indicator that highlights event detection; integrity and security protection to ensure authorised use and data integrity; and high-level reporting dashboard based on business intelligence.
With the solution, each facility is fully equipped with surveillance cameras in the cells, walkways and perimeter. Videos are captured from the cameras and fed through the analytics system for detection of suspicious behaviour such as fighting, loitering, climbing, vandalism and suicidal actions by inmates. Any events triggered will alert security personnel at the control centre and officers-in-charge at the lock-up area. This is done via a surveillance screen that indicates the event with a 3D location marker that pinpoints the incident area. An additional form of alert such as an alert siren can be added to further enhance situational awareness. All events are captured with a time stamp for audit trail purposes.
In addition, a wireless system enables sharing of information at any time within the premise and can be extended to authorized users such as district, state and headquarters-level officers. A 3D location indicator also highlights event detection and effective response time and resource deployment. The SMART Lock-up also ensures integrity and security protection to ensure authorised use and data integrity. All recorded data is then relayed to the dashboard system for further reporting and analysis.
Lock-up cell under surveillance
*Innovation, illustrations and drawings are covered and protected under several patents
The SMART Lock-up solution will uplift the lock-up operation and management from human-intensive to machine-assisted monitoring. It will facilitate self-monitoring with automatic notifications and alerts, and subsequently serve as a prevention, detection, evidence gathering, and site management tool. The system comprises intelligent behavioural analysis to add to the lock-up operation’s security strategy, by focusing on early detection, and rapid response to abnormal behaviour or misconduct. Therefore, the provision of adequate misconduct prevention and intervention services is both beneficial to the inmates in custody, as well as to the lock-up officers, which lead to improvement in public perception toward lock-up security.
The solution can be replicated to prisons, immigration detention deports, juvenile facilities, rehabilitation centres and other detention centres and facilities.