Find out how Supahands - a technology company headquartered in Malaysia and providing business processing services with specialties in content moderation and database management - accelerated the kickstarting of their projects by 5X using predictive routing algorithms.
Tag Archives | malaysia
How a Malaysian bank, together with Juris Technologies, proposed and delivered a solution powered by Artificial Intelligence capabilities to predict potential Non-Performing accounts as early as 6 months prior to delinquency, resulting in a significant drop in NPLs, increased profitability and a healthy working capital.
Check out the Tax Big Data Analytics Maturity Model that describes high-impact tax business cases that will bring in serious returns for the government - like GST fraud identification, anti-money laundering and real-time fraud detection. They require the deployment of advanced analytics such as text mining, path analysis, connections, affinity and visualization.
Malaysia Airports (MAHB) gets a holistic view of its retailers by exploiting IoT devices and gathering useful data on a centralized system. With easy-to-use business intelligence dashboards, MAHB management is also able to quickly digest information and make quick and accurate data-driven decisions.
A leading Malaysian telco with more than 3000 personnel employed big data analytics to find out why there was a sharp increase in human resources cost in recent years despite it maintaining a tight control over headcount and salary increments. Turned out that structural change was the culprit. Read on...
Hong Leong bank becomes the first bank in Malaysia to utilize IBM Watson to enable customer self-service. The cognitive technology platform will also assist the bank’s call center consultants. It will scrutinize and analyze customer profiles, reports and product info to recognize a customer’s needs and offer various financial options available to them.
The bank is one of the largest financial institutions in Malaysia with retail branches in numerous Southeast Asia countries. Personalized marketing campaigns - derived from data analytics - saw the bank increase its credit card spend and utilization, resulting in a substantial increase in interchange and interest income.
In a market saturated with international players all offering variations of the same travel booking products, this Malaysian online travel trailblazer harnessed big data analytics (BDA) to stand out above the rest, aggregating millions of search results through their service.
ServisHero is an on-demand local services marketplace, headquartered in Kuala Lumpur, which saves consumers time and money when looking for reliable local service providers. They have a clear mission to uplift the income levels of millions of small businesses across South-East Asia, and are a data-focused company using information to both shape their own business and grow into new areas.
Berkshire Media, a Malaysian advanced analytics company, embarked on an opportunity to predict a by-election results for small constituency of 42,000 voters in 2016. When the official results were out at 2100 hours, the difference between actual vs. predicted results was and astounding 97%.