Contact Centres Asia 2017: Driving Contact Centre Transformation

Driving Contact Centre Transformation through Digitisation, Innovation & Exceptional Customer Experience

14 – 16 March 2017
Grand Millenium Kuala Lumpur, Malaysia

Contact centres of today are no longer just about handling enquiries and resolving complaints. The focus is now on transforming contact centres into strategic customer experience management (CEM) assets.

Join your peers at this MUST-ATTEND event to strategise how you can take your contact centres to new heights in 2017! From deploying new digital contact channels, streamlining operational efficiency to investing in the latest technologies such as biometrics, speech analytics, virtual assistants and chat bots, the Contact Centres Asia Summit 2017 will showcase digital transformation opportunities and highlight the latest technology and best practices on enhancing customer interactions.

Download the brochure at:

*Register with discount code: ISG_ADS and enjoy 10% off the standard rate. Simply email with your full contact details.

Susy A.
Tel: +65 6722 9388